Consultancy

Our team has worked with many well known brands and new developments over the years both in the areas of café brand development and more specific coffee consultancy.

Café Advice

  • Market Analysis
  • Brand and concept development
  • Design and layout
  • Product development / menu planning
  • Training programs and operations manuals
  • Quality control
  • Analysis of struggling cafes/brands
 

Brand Auditing

Quality & Service

As your brand grows there is an increasing need to monitor the quality of your products and service. Often having audits carried out by an independent professional can help give a neutral perspective and motivate your teams towards ongoing improvements.

Coffee latino have a team of trained baristas and catering professionals who currently visit cafes for major brands throughout the UK and Europe, assessing everything from coffee quality and espresso machine standards through to customer service.

The auditors can then give feedback to the individual unit and post results on a secured web site where managers can review individual results, as well as regional and national statistics and league tables. Such statistics can be vital in targeting capital expenditure and training for struggling units, and reward the
successful ones.

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